Welcome to Chase for Business
We’re committed to supporting former First Republic customers and providing continued,
exceptional service throughout this transition and beyond.
Information about the transition of your First Republic business account(s) to Chase for Business
Please check this website regularly for updates and new information. Last updates were made as of July 1, 2024.
Here's what you need to know and do regarding your First Republic account(s):
- Deposit products - As of May 28, 2024, First Republic business deposit accounts transitioned to Chase.
- Please log in to Chase Business Online to set up your new product(s) and features.
- Remember to check the tabs above if you have questions about your new products (select Transition highlights – Deposit products) or the transition (select Transition Support – Deposit FAQs).
- If you use Treasury Management Products, JPMorgan Chase sent you separate communications with instructions on how to log in to J.P. Morgan Access® and important steps you’ll need to take to set up your services. J.P. Morgan Access will not have past transaction history for accounts migrated from First Republic. While your primary account access will be on Chase Business Online at chase.com, you’ll also get access to applicable Treasury Management Products at access.jpmorgan.com. To find more information, visit jpmorgan.com/firstrepublicintegration/welcomecenter.
- If you opened a First Republic business deposit account(s) prior to May 1, 2023, you must take action to claim ownership of your deposits and any outstanding bank drafts issued by First Republic by November 1, 2024. If you haven’t already claimed your funds, please read the FAQ below on actions you need to take.
- Business loans or lines of credit - select the Loans and financing tab for our latest updates.
Our clients come first – you remain at the center of all that we do
We’re committed to supporting you during this transition and helping you and your business take advantage of all the great benefits available through Chase.
If you have questions for Chase, call +1 888-823-2991, weekdays (8 a.m. to midnight Eastern Time) and Saturday and Sunday (8 a.m. to 8 p.m. Eastern Time) or visit a Chase branch. Operator relay calls accepted. You can locate your nearest Chase branch or set up an appointment at locator.chase.com or by using the Chase Mobile® app.
FAQs
If you opened your deposit account(s) prior to May 1, 2023 or you have outstanding checks issued by First Republic prior to May 1, 2023, you must take action to claim ownership before November 1, 2024. This is an important Federal Deposit Insurance Corporation (FDIC) requirement.
Claim your deposits:
- Write a check on the account
- Make a deposit or withdrawal/payment to the account
- Schedule an automatic direct deposit or withdrawal/payment
- Initiate an online transfer between your deposit accounts
- Make a transaction at a Chase branch
Claim uncashed official bank checks issued on First Republic:
- All bank drafts (such as official checks, cashier’s checks, dividend checks, interest checks and expense checks) issued on First Republic must be cashed prior to November 1, 2024.
If you have multiple deposit accounts that use the same tax identification number (TIN), you only need to take action on one account; the remaining deposit accounts using the same TIN will automatically be claimed.
Deposits or withdrawals from investment accounts or interest payments made on checking or savings accounts do not qualify.
If you are unable to take any of the above actions to claim your deposits, you can:
- Write to First Republic at the address below and ask that your account(s) remain active.
JP Morgan Chase Bank
PO Box 734006
Dallas, TX 75373-4006
- Execute a new signature card at a Chase branch to change ownership on the account (e.g., add or remove a signer)
- Contact Chase to update your address (if you need to change your address).
Transition Highlights
Please check this website regularly for updates and new information. Last updates were made as of July 1, 2024.
In early April, we notified First Republic business deposit account customers by mail that certain First Republic business deposit accounts will transition to Chase on May 25. If you have a First Republic business deposit account, it's important that you review this information before your account transitions.
We sent this communication based on our records as of January 5, 2024, for your First Republic business deposit account only. Other First Republic accounts or features may transfer at different times and you’ll receive separate communications about them, if applicable.
On May 28, 2024, you’ll be able to access your First Republic business deposit account through Chase.
Products, features, servicing and fees will be different. We’ve summarized some of these differences in these Transition Highlights below. Please read the Deposit Account Agreement and Privacy Notice and Additional Banking Services and Fees for Business Accounts for complete details:
- Deposit Account Agreement and Privacy Notice: Details and disclosures for your new Chase deposit account.
- Additional Banking Services and Fees for Business Accounts: This is part of the Deposit Account Agreement and details important information about fees, including Monthly Service Fees. For more information by product, refer to the sections below.
- Chase Business Complete Checking® (Page 1-2)
- Chase Performance Business Checking® (Page 3)
- Chase Platinum Business Checking℠ (Page 4)
- Chase Analysis Business Checking® (Page 5)
- Chase Business Total Savings℠ (Page 7)
- Chase Business Premier Savings℠ (Page 7)
- Client Funds Checking℠ (Page 6)
- Client Funds Savings℠ (Page 7)
- IOTA (Page 6)
- Business Certificates of Deposit (Page 8)
We've outlined some important dates to plan around below. There may be some services that you'll need to re-enroll in or information you'll need to supply post transition and some services will no longer be available – you’ll be notified if that is the case. We also included some information about what to expect post-transition.
Some services will be limited during the transition period. We've outlined impacts below. For the best experience, avoid sending payments during this time.
Service/Feature | Impacts during the transition period |
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ATM Access |
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Digital Payments |
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Online Currency Ordering | The last day to request cash through First Republic will be May 23. Once your account transitions it can take up to five (5) days to set up this service. |
Check Fraud Protection Services: Check Positive Pay and Reverse Positive Pay | For your convenience, we will continue to pay checks during the transition period; however, you will not be able to decision check exceptions until you enroll and activate through Chase. We’ll provide more direction on how to set up these services after your account transitions. If possible, avoid writing new checks during the transition period. |
ACH Fraud Protection Services | Any blocked ACH debits that are in transit will not be presented to you for review and will be returned by default according to the authorization rules established. |
Service/Feature | What to know |
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Online or Mobile Access | If you’re already a Chase business customer with online access, we thank you and have taken some steps to help make this transition easier for you. When possible, your First Republic business account may be automatically added to your Chase profile so you can use your Chase User ID and password to access them.
If you don’t currently have a Chase User ID and password, you will receive instructions on what you’ll need to do — you will need your account number and Social Security Number. |
ATM Access | After the transition, you’ll continue to have fee-free access to more than 15,000 Chase ATMs. However, you will no longer receive rebates for ATM fees charged by other institutions. |
Debit and ATM Cards | Continue to use your First Republic debit or ATM card until you receive your new Chase card in early June. Your new card:
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Deposit-Only and Non-Signer Cards | Deposit-Only and cards issued to Non-Signers will not transfer over with your account. Once your account transitions, you will have the opportunity to request new cards – such as Business Associate and Employee Deposit cards – based on your business needs. |
Sub Users and Entitlements | Your sub user and entitlement set ups at First Republic will not carry over to Chase. After your account transitions, you can establish similar settings using Chase Access & Security ManagerFootnote4Opens overlay.
With Access & Security Manager, you can create sub-user IDs to provide other individuals, such as a bookkeeper or accountant, with limited or full access to your accounts online. Access can be limited by account number, by the type of transactions a sub-user can perform, by daily dollar limits on how much money can be moved, and more. Plus, Access & Security Manager provides detailed activity reports for monitoring the activity of each sub-user ID. |
Third-Party Access or Standing Authorizations | Any special third-party account access or accommodations you have made with First Republic (e.g., automatically mailing a copy of your statement to an accountant on a recurring basis or a standing authorization to permit individuals to make teller cash withdrawals only) will not be honored after May 24.
In addition, any agreement to provide additional depository services (e.g., ACH Fraud Management services) not specifically identified in the linked Additional Banking Services and Fees for Business Accounts document as being available for Chase business deposit accounts shall terminate as of May 24.
After your account transitions, please talk to a Chase banker about potential alternatives. |
Fed EDI | You will be able to download ACH reports at chase.com. If you need more information, please speak with a Chase banker after your account transitions. |
Service/Feature | What to know |
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Arbitration and Resolving Disputes | The Chase Arbitration Agreement will apply to your account for resolution of any potential claims or disputes (page 25 in the linked Deposit Account Agreement and Privacy Notice). If you want to opt out of this agreement to arbitrate for your newly transitioned account, you must contact us within sixty (60) days of May 25, 2024. |
Overdraft | Your overdraft services will change. Chase pays overdraft transactions at our discretion and may charge a $34 Overdraft Fee for transactions paid when there are insufficient funds. We offer multiple types of overdraft protection.
For example, business accounts are automatically enrolled in Debit Card Coverage. This coverage authorizes us to pay overdrafts at our discretion to help minimize business disruption. If we pay an overdraft, you will be charged a $34 fee. To un-enroll in Debit Card Coverage after your account transitions, call 1-800-242-7338 or visit your local branch. Once un-enrolled, all overdraft transactions will be declined and there will be no fee.
Please see the linked Additional Banking Services and Fees for Business Accounts document (pages 16-21) for more information about Chase business overdraft services. |
Marketing Preferences | Current preferences will not automatically carry over to your newly transitioned account, such as how you want to receive communications, even if you have existing Chase products. |
Paperless Statements | You will automatically receive monthly paper statements from Chase. You can enroll in paperless statements online after your account transitions.
You will see up to seven (7) years of your previous First Republic deposit account statements and only your 2023 tax statement on Chase Business Online. We suggest you download any available tax statements, or statements on closed accounts, at First Republic before May 24 for your records. |
Privacy Notice | The Chase Privacy Notice in the linked Deposit Account Agreement and Privacy Notice will apply to your Chase business deposit account beginning May 25, 2024. Starting May 28, you can contact us to request that we limit our sharing of information as explained in this document. |
Service/Feature | What to know |
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ACH Fraud Protection: ACH Positive Pay, ACH Filter and ACH Block Service | ACH fraud protection services
To learn more about Chase Fraud Protection Services, including check and ACH fraud services, please visit https://www.chase.com/business/FPS.
Important updates about the transition
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Check Fraud Protection Services: Check Positive Pay and Reverse Positive Pay | Chase fraud protection services
To learn more about Chase Fraud Protection Services, including check and ACH fraud services, please visit https://www.chase.com/business/FPS.
Important updates about the transition
During the transition: These services will be unavailable between May 25-27, 2024.
After the transition: Your system administrator will need to enroll and activate fraud protection services starting on May 28.
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Security Token | If you currently use a security token to access your account, and will require one after the transition, your token will need to be replaced. |
Service/Feature | What to know |
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Electronic Payments and Transfers: (Online bill payments, account transfers, mobile check deposits, Zelle®Footnote9Opens overlay, payments, ACH Standing Orders, and wires) |
Digital payments will be limited between May 25-27, 2024:
After the transition: Most online bill pay or ACH payment recipient information you set up on firstrepublic.com and the First Republic mobile banking app will transfer to Chase.
Information by type of electronic payment
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ACH Payments | Starting May 28, procedures for initiating online ACH PaymentsFootnote12Opens overlay will change and you’ll need to enroll online and agree to the applicable Chase terms, subject to approval.
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Biller Payment Solutions (Transactis) and Client Check Outsourcing Solutions | There are no changes at this time; however, these services will be discontinued later this year. Please speak to your Chase banker about alternative solutions after your account transitions. |
Third-party Recurring Debit Card Payments | Some recurring payments you have set up via phone or on the website of a third party (e.g. utility company) using your debit card will be automatically updated. Once you receive your card, please confirm that your new card number has been updated with your payment recipients. |
TriNET | There are no changes at this time. However, any fee waivers that may have existed at First Republic will expire on May 24, 2024. |
Service/Feature | What to know |
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ACH: Third-party Automated Electronic ACH | Direct deposits and payments for your account and third-party payments deducted from your account will continue using your checking or savings account number and routing information. |
ACH Collections | Starting May 28, procedures for initiating online ACH CollectionsFootnote11Opens overlay will change and you’ll need to enroll online and agree to the applicable Chase terms, subject to approval.
If you have questions after your account transitions, please talk to a Chase banker. |
Lockbox | Effective May 24, 2024, your existing lockbox at First Republic will be closed. We will send you a letter in May with your new Lockbox address and instructions on what you’ll need to do. To help ensure a smooth transition, we’ll forward any received mail to your new lockbox for the first 90 days until August 31, 2024. |
Online Currency Ordering Portal | The last day to request cash through First Republic will be May 23, 2024. Once your account transitions it can take up to (5) days to set up this service.
The ordering process and related fees for these services will be different.
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Remote Check Deposit: Mobile | After your account transitions, you will have the opportunity to enroll in Chase QuickDeposit℠Footnote12Opens overlay Mobile so that you can use the Chase Mobile app to securely deposit checks using your mobile device’s camera. |
Remote Check Deposit Scanner | If you currently use a scanner to deposit checks remotely, your current scanner will not work after May 24, 2024.
You will need to enroll in Chase QuickDepositFootnote13Opens overlay and order a new scanner after your account transitions. The first scanner is complimentary. There will be a charge for additional scanners and a monthly fee may apply. |
Service/Feature | What to know |
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CD-ROM for Check Images | This service is not offered at Chase; however, chase.com and the Chase Mobile app are alternatives to consider.
You will see up to seven (7) years of your previous First Republic deposit account statements and only your 2023 tax statement on Chase Business Online. We suggest you download any available tax statements, or statements on closed accounts, at First Republic before May 24, 2024, for your records. |
Concentration Deposit Accounts (Zero-Balance Account) | If you have an eligible account, you will be enrolled in our Automated Dollar Transfer serviceFootnote14Opens overlay, a similar zero-balance option. If you had a peg/target balance previously, that balance will be set to zero. This service is not available for Savings accounts. |
Data Direct | This service will not carry over to Chase. After your account transitions, please talk to a Chase banker about potential alternatives. |
Money Market Mutual Fund | This service will not carry over to Chase. After your account transitions, please talk to a Chase banker about potential alternatives. |
Vendor Payment Program (VPP) | This service will not carry over to Chase. Beginning with your May 2024 statement (for April activity), you will need to work directly with your vendors to pay fees associated with services that you have contracted or outsourced to support your business.
Please submit any final invoices by midnight local time May 3, 2024, as the last date for reimbursement will be May 15. Note that an IRS 1099-INT form will be issued to you in January 2025. |
Wires: External Wire Sweeps, FX SWIFT Wires and USD Wire Guarantee Program | These services will not carry over. After your account transitions, please talk to a Chase banker about potential alternatives. |
What to expect after the deposit account transition
- There is a Monthly Service Fee for Chase business checking and savings products. As a courtesy, we’ll waive this fee on your newly transitioned Chase business deposit account for the first three statement periods through July 31, 2024 (Fees will be charged for other services). After that, starting with August activity, the Monthly Service Fee will be charged or waived based on the terms of the Additional Banking Services and Fees for Business Accounts (see pages 1-9). Any special or relationship pricing, or fee accommodations, on your business account at First Republic will not carry over.
- You will receive a final First Republic statement by mid-June. After that, you will receive monthly statements from Chase reflecting monthly activity through the last day of the month.
- Our priority is to keep your account information safe. While we may call you, we will never call, text or email you to request information such as your user ID, password or one-time secure access code, or to instruct you to move money using wires or other electronic transfers.
- You may be contacted over the next several months to verify and/or provide additional information about you or your business (e.g., updated Business Signature Card, Core Signer Authorization, Designation and Linking Forms, and Tax Certification, etc.).
- Some services will be impacted during the transition period between May 25-27, 2024.
- On May 28, 2024, you’ll be able to access your account through Chase.
- We chose your new Chase business product based on your previous account activity. If you’d like to review other options, we encourage you to meet with a Chase banker after June 1. You can locate your nearest Chase branch or set up an appointment at locator.chase.com or by using the Chase Mobile® app.
FAQs
No, that’s not necessary. You can continue to use your First Republic account(s). We will securely and automatically transition them to Chase.
You will be able to link your account(s) after your First Republic account(s) have transitioned. You will need to take action to link your accounts.
You can keep checking this page for updates, but know that we will also share important information via mail and/or email. You can also visit First Republic for the latest transition updates.
Transition Support
Please check this website regularly for updates and new information. Last updates were made as of July 1, 2024.
Here are some additional FAQs we put together to help you with the transition of your First Republic business deposit accounts to Chase. We’ll continue to update this page with new information, as may be needed.
FAQs
Account Security: Assigning Users and Entitlements (Access and Security Manager)
With Access & Security Manager, business owners can give other individuals (such as a bookkeeper or an accountant) limited or full access to their Chase business account(s) online. Access can be limited by account number, the type of transactions an individual can use, daily dollar limits on how much money can be moved, and more. Plus, Access & Security Manager provides detailed activity reports for monitoring the activity of each individual.
As the business owner and primary account administrator, you can simply sign in with your username and password and choose “Account Management.” then “Access & Security Manager.” Individuals who were set up as authorized users simply sign in with the username and temporary password the administrator provided. From there, you can add up to 3 proxy administrators and as many as 99 authorized users with varying levels of access.
Here are some of the most important jobs a primary administrator can do online:
- Enroll in Access & Security Manager
- Create online profiles for authorized users
- Identify the level of access ("no access,” "view only,” "transact,” "view and transact") for each account
- Activate security features
- Move money
- Generate customized transaction reports for each user
- Establish daily transaction limits for all payment options
- Manage payees and payors
What First Republic called "users" Chase calls "authorized users." An authorized user can be any trusted individual, such as an accountant, bookkeeper, employee or business partner. Each authorized user will have a username and password that gives them access only to the accounts and services specified by the account administrator.
A proxy administrator's role is to assign users and decide which accounts each user can access.
Here are a few things that are unique to proxy administrators:
- They can manage rights for all users, but only up to the limit of their own rights on each account.
- Only the primary administrator can manage a proxy administrator's rights.
A primary administrator can add up to 3 proxy administrators. If the primary administrator wants to remove a user's proxy administrator’s rights, they can either delete their profile online or call us to revoke their privileges. The proxy administrator will then move into an authorized user role with no rights. However, their transaction history will remain intact.
What First Republic called “entitlements,” Chase calls “user rights.” A primary or proxy administrator can set up multiple authorized users with unique usernames and password. There are three types of rights, including profile-level rights, and company and account-level rights. These rights give users access to the accounts and services set up by the administrator. An administrator may set up as many as 99 users with varying levels of access.
Here are the steps to take:
- Choose ”Add authorized user” from the ”Access & Security Manager” overview page.
- Create an online profile by providing the user’s first and last name, email address, phone number, the username and a temporary password.
- If you have a token on your profile, you'll be asked to choose a token type for your user.
- Make sure everything looks OK, then select “Add authorized user.”
- Be sure to give this username to the authorized user. Tell them to expect an email with a temporary password to sign in for the first time. We'll ask new users to tell us some personal information the first time they sign in.
- Now you'll be able to choose the user's profile level, company and account-level rights. Identify the level of access ("view only," "transact only" or "view and transact"). If you'd like them to transact, select the payment rails.
- You can add additional controls, like setting a daily transaction limit, requiring someone else to approve all transactions above a certain threshold, and the ability to approve pending transactions.
From your account overview page, choose “Account Management” in the global header. Select “Access & Security Manager” to see an overview of all users.
Your authorized user needs to sign in at least once using their temporary password. Once they complete the Access & Security Manager enrollment their status will change to active.
Here are the steps you need to take to activate your authorized user.
- Choose “Account Management”, then “Access & Security Manager".
- Select the user's profile.
- Choose “Send a temporary password".
- Add any necessary access rights if you haven’t already done so.
Some rights will not show up on an account until the administrator enrolls in that transaction type. For example, if you would like to set up wire daily limits you will need to enroll in wires first. After you enroll and activate wires, you will be able to set up rights for your authorized user.
Here are the steps to take:
- Add your proxy administrator as an authorized user. Every proxy administrator needs to be added as an authorized user before they can be promoted to a proxy administrator.
- Choose "Add proxy admin" from the "Access & Security Manager" overview page.
Here are the steps to take:
- Go to the "Access & Security Manager" overview page.
- Choose "Manage user."
- Scroll to the "User rights" section and delegate rights.
Yes. Choose "Add proxy admin" from the "Access & Security Manager" overview page.
User entitlements will not transfer over automatically. The primary administrator or business owner may need to add authorized users with necessary usage rights, using ‘Access and Security Manager’. See the above FAQ ‘How do I add an authorized user and set up their rights?’ for more details.
Account Security: Security Tokens
Please contact your service representative at 1-800-242-7338 if you would like to request a token.
If you are an administrator, you can only request a token for users if you have a token on your profile. If you don't have a token on your profile, call us to set up your token.
If you have a security token on your profile, you can follow these steps:
- Choose “Account Management,” then ”Access & Security Manager.”
- Select the user's profile.
- Choose “User Security.”
- Choose “Request token.”
No.
Yes. Your old token can't be used to sign in to Chase.
You may have a token because it’s needed to establish higher wire limits. If so, you will need to request a token for your authorized users so they can submit wires as well.
Account Security: Chase Dual Control℠
Chase Dual control is an additional layer of security that requires a second person to approve your online transactions.
Account Security: IP Security
IP Security restricts any login attempts outside of an IP address you provide to us.
ACH Payments
Yes, clients will be assigned a daily limit, upon enrollment and activation. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.
Chase ACH File Upload service is designed to accept a formatted Nacha file, but Chase has specific requirements for each file. To ensure compatibility, authorized users should confirm that their file meets the Chase specifications, which are available on the file upload page. If errors are found during file upload, Chase will reject the file and identify any errors that need to be corrected. To learn more about how to format your Nacha file, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/payments/ach-payment-file-format.
ACH Collections
Yes, clients will be assigned a daily limit, upon enrollment and activation. Limits are approved and established based upon a risk review. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.
Check QuickDeposit℠ Scanner
For more information on scanners, please visit https://www.chase.com/business/banking/services/quick-deposit-scanner.
File Transmission Reports
Yes, you will need to make system changes to your standard file formats prior to the integration of your business deposit account(s) to Chase. To review specifications available, visit our Integration Welcome Center.
Financial Aggregators
No, previously added external accounts at First Republic and the ability to add them will be removed as of May 25.
Yes. We recommend you perform a final transaction update for your First Republic account(s) using your preferred third-party service by May 23. From May 24 – 27, the connection may not be available. Starting May 28, you can re-establish your connection using your JPMorgan Chase login credentials and you will see up to 90 days of transaction history. If you choose to remove your prior First Republic accounts from the third-party, you may lose access to older transaction history.
No, JPMorgan Chase does not offer bill payment services through Quicken and/or QuickBooks. Starting on May 28, you will need to use a Chase for Business bill payment service.
Fraud Protection Services
Only System Admin (SA) can enroll in Check Positive Pay (also referred to as Check Protection Services at Chase) and ACH Positive Pay (also referred to as ACH Debit Block at Chase). SA user can entitle sub-users to use the enrolled products. Sub-users can decision on Check Exceptions and ACH Debit Block Exceptions.
Alerts are available for both Check Protection Services and ACH Debit Block and are available for users and their sub-users. Users need to manually enroll to receive these alerts.
It’s easy to monitor your account with alerts and notifications. Here’s how:
- After signing in, choose the "Account management" tab
- Choose "Profile & settings," then choose "Alerts"
- Select "Choose alerts" and pick the accounts you want
- Under "Delivery methods" customize options and choose "Save"
- You're now enrolled
To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/general/alerts-enroll-choose
To transfer your existing ACH fraud service to JPMorgan Chase, your designated primary administrator will need to login to Chase Business Online on Tuesday May 28 and follow the instructions to enroll the account(s) that currently have the service into Chase ACH Debit Block and users the rights to ACH Debit Blocks for the relevant account(s).
Enrolling in ACH debit block is an additional safeguard to help keep your business account secure. ACH debit block is a complimentary feature available on Chase Performance Business Checking® and Chase Platinum Business Checking℠ accounts. Here’s how to enroll:
- After signing in to your account, click "Security"
- Under ACH debit block, select "Enroll"
- Tell us which accounts you’d like to enroll, then choose "Next"
- Review the agreement, check the box and click "Next"
- If your enrollment is correct, choose "Submit"
- You’ve now enrolled in ACH debit block
To learn more about enrolling in ACH Debit Block, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/ach-debit-block-enroll
If you are using First Republic's ACH fraud management solution to manage unauthorized ACH debits for your eligible business account(s), the service will transfer to JPMorgan's ACH Fraud Protection Services, known as ACH Debit Block. We will automatically transfer your pre-authorized rules, if applicable, so that your payees will continue to be paid with no interruption. You will have the ability to view/edit these payees when you login into Chase Business Online.
During the enrollment process, you will need to set up profiles for any existing sub-users and grant them access to the service and their respective account(s). All users will have the enhanced ability to both view/edit block transactions and payees and make decisions.
Yes. A section called 'Reports' on your online platform under the Security navigation will allow you to view your ACH debit activity to monitor for possible unauthorized activity.
Fraud Protection Services: Check Positive Pay (also referred to as Check Protection Services at Chase)
Check Positive Pay is a JPMorgan Chase fraud prevention tool that lets you see check items that are attempting to clear on your account(s). The service reviews the check number and check amount.
Payee Name Positive Pay is not available within the Chase for Business Online platform. Should you require Payee Name Verification services for Check Fraud Protection please contact your banking relationship team at Chase to discuss alternative options to better protect your account.
With check protection services, you provide us details about checks you’ve written, and we’ll compare those details against checks presented for payment. Here’s how:
- After signing in to your account, choose "Security"
- Choose "Submit checks," then "Upload file" or "Add one-by-one"
- To "Upload file," create your file using Chase template, select "Choose file" and choose the file from your computer
- Choose "Upload" and then choose "Submit"
- To "add one-by-one," fill in the fields and choose "Add check"
- After your last check, choose "Next" and then choose "Submit"
- You’ve submitted your check information with check protection services
- See our Check Protection Services User Guide (PDF) for more information
To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/fps-submit-checks
Your check exceptions will be ready for review by 11 a.m. local bank time the day after the transaction is posted on your account. The deadline for making a decision is 4 p.m. local bank time. Failure to make a decision by 4 p.m. will result in the system defaulting to your default decision. Normally the default decision setting for check positive pay is set for return.
You may manually enter check information or upload files in .csv, or text file into Chase for Business Online banking profile. If you are an Access Checks client, you may also elect to send in issues via direct transmission. Current Check Print clients and Direct Transmission clients will continue to send in files through their current platform.
Yes. Depending on your platform, Access Checks or Chase for Business Online, your online banking platform will contain a section that will allow you to view your check upload history.
Tuesday May 28. On this day you must login to your Corporate Online profile at First Republic and decision any pending items in Positive Pay before 3 p.m. Eastern Time. This is the last day you will have to use Positive Pay in Corporate Online.
Friday May 24 at 3 p.m. Eastern Time is the deadline to upload checks on your Corporate Online platform at First Republic. After this time the ability to add checks to the system will be disabled.
No. In order to ensure you ensure continuous Check Fraud Protection coverage, as your account moves over to Chase, please log in to your Chase online banking profile on Tuesday May 28 and enroll into Check Fraud Protection Services. At First Republic you may recognize this service as “Check Positive Pay”.
Please note: Enrollment may take between 2-7 business days. During this time, we request that you closely monitor your transaction activity to ensure that payments clearing your account are valid.
Monitor your cash flow and help prevent fraud by enrolling in check protection services. Here’s how:
- After signing in to your account, choose "Security"
- Select "See how it works," then choose "Enroll"
- Choose the circle to select Check Protection Services next to the account(s) you’d like to enroll, then choose "Next"
- Review the agreement, then choose "Next"
- Verify your changes, then choose "Next"
- You’ve enrolled in check protection services
- To activate the service, you’ll need to upload checks you’ve issued
- See our Check Protection Services User Guide (PDF) for more information
To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/check-protection
To learn more about Chase Fraud Protection Services, including check and ACH fraud services, please visit chase.com/business/FPS
Chase business savings, Money Market, Consumer, and management accounts are not eligible for Check Fraud Protection services.
Money Market Funds
This service will not carry over to Chase. We will close Money Market Mutual Fund accounts and will deposit the principal balance and accrued dividends into your linked First Republic deposit account on or after May 20. After your account transitions, please talk to a Chase banker about potential alternatives.
Real Time Payments
You will need to enroll in ACH payments to access these services.
- RTP: You will have the option to enroll in our ACH payments service to send RTP, but you will not be able to send or receive RTP to or from First Republic accounts until June 3.
- FedNow: Starting June 3, you will be able to accept FedNow transactions. We don’t currently offer FedNow payments from Chase business accounts.
Treasury Management Products
While your primary account access for your business deposit accounts will be on Chase Business Online at chase.com, you’ll also get access to applicable Treasury Management Products at access.jpmorgan.com. If you use Treasury Management Products, you received separate instructions how to log into J.P. Morgan Access® and important steps you’ll need to take to set up and access your services.
Chase Business Online gives you access to information about your Chase small business banking account with online banking tools at chase.com. J.P. Morgan Access offers a suite of Treasury Management Products that are typically used by our commercial banking or small businesses that may have more complex cash management needs. J.P. Morgan Access will not have past transaction history for accounts migrated from First Republic.
At this time, you cannot digitally link Chase Business Online to J.P. Morgan Access profiles. If you have products and services on both systems, you will need to manage separate login credentials to access your products and services through each system separately. You can speak with a Chase banker at any time about online system access and determine if combining accounts and products to view within one system is right for you.
Please visit jpmorgan.com/firstrepublicintegration/welcomecenter for more information about our Treasury Management Products, including required file formats and frequently asked questions.
Wires
Yes, clients will be assigned a daily limit, upon enrollment and activation. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.
Yes, you should inform remitters (i.e., person(s) who sends money to you) that some wires payments will need to be redirected to Chase starting on May 25. Remitters sending payments within the US should continue to use the Fed ABA routing number they currently use (no change).
Yes, you should inform remitters (i.e., person(s) who sends money to you) that some wires payments will need to be redirected to Chase starting on May 25. Remitters outside the US sending payments in foreign currency or in US Dollar will need to change the SWIFT/BIC to CHASUS33. Wires that do not include accurate instructions will be rejected and returned.
Information about First Republic business loans and lines of credit
Please check this website regularly for updates and new information. Last updates were made as of July 1, 2024.
At this time, just keep using and paying back your loan(s) and line(s) of credit as usual. We’ll give you more guidance throughout the year, if there are any changes or when it’s time to renew.
Here’s what you need to know
- Everyday needs: Please continue to transact and access your account(s) by using First Republic’s online and mobile banking, visiting First Republic offices, and by contacting the First Republic Client Care Center and/or banking team.
- Your loan(s) and line(s) of credit: Each First Republic product has a unique transition plan. If you have a First Republic business loan(s) or line(s) of credit, you will be contacted with information about your specific account(s). Your First Republic loan(s) or line(s) of credit will not initially appear on Chase Business Online, and you will be sent a separate communication outlining the details of these product transitions.
FAQs
First Republic online banking and mobile apps are now view-only. Balance, transaction information, and loan statements for loan accounts that have not yet been transferred will continue to update on First Republic online banking and mobile apps.
You can continue to draw funds from your business line(s) of credit by calling (888) 408-0288 or working directly with your business relationship manager but will no longer be able to draw funds by visiting a branch or using online or mobile applications. Requests submitted by 5 p.m. Eastern Time to the loan servicing team may take up to 24 hours to process for funds to be accessed. Reoccurring business loan(s) or business line(s) of credit payments previously scheduled will continue to be supported, but if you wish to make any non-scheduled payments to your loan(s) or line(s) of credit, you need to call (888) 408-0288.
For general servicing questions about your lending products, you can call (888) 408-0288. We will be available to assist you with any inquiries or support you may need during this transition period.
If you currently have an open business line of credit, you'll receive communications by mail and / or email before your line of credit comes up for renewal. At that time, we’ll provide more information. If you have a First Republic business term loan, you will receive separate communications over the next year regarding your loan.
You may apply for a Chase business loan or line of credit and use the funds to pay off your First Republic balance if the terms of your Chase loan/line allow. Currently, we’ve streamlined this process for First Republic Eagle One Line of Credit (also known as a Small Business Loan) customers only. If you have questions, please contact the First Republic Client Care Center at (888) 408-0288.
The deadline to apply for First Republic business lending products has passed. However, you can still contact your First Republic preferred banker who will assist you with exploring Chase business financing products to meet your needs.
Learn more about Chase business lending products.
A streamlined process with coordinated support has been established for First Republic customers who wish to apply for Chase business lending products. Please contact your First Republic preferred banker for more information on the process and next steps.
You can keep checking this page for updates, but know that we will also share important information via mail and/or email. You can also visit First Republic for the latest transition updates.