Please update your browser.Dispute a transaction
Dispute a transaction
Charge errors happen and you can dispute them online. Here's how:
After signing in, find and select the transaction you are concerned about
Review the transaction details and click Dispute Transaction to start the process
Answer a few questions, review your responses and click Submit dispute
Track your dispute in the Account Menu under Account Services
The Dispute Tracker will show you Open and Closed disputes as well as the status
Do more with the Chase Mobile® app
Scan the QR code to download the app to experience convenience and security on the go.
