We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.
To sign in, go to online banking. If you’re not enrolled, choose “Enroll now.”
You can change your personal details (including your username and password, phone numbers, email addresses and more) by choosing “Profile & Settings” on chase.com.
On the sign-in screen, choose "Forgot username/password?" Then enter your Social Security Number or Tax ID and your Chase Auto account number. Choose "Next" to see your User ID. If you need to create a new password, choose "Yes." Then choose "Next" and follow the on-screen prompts.
Make sure you’re using the correct login credentials for chase.com as you may have also enrolled in other vehicle manufacturer or dealer sites that could have been set up with a different user id and/or password. If you're still having issues, please contact us at 1-877-242-7372.
You can download the Chase Mobile® app from the Apple App Store or Google Play.
Keep in mind: The Chase Mobile® app is available for select mobile devices. You can enroll in Chase Online℠ to download the Chase Mobile® app. There's no charge from Chase, but message and data rates may apply.
You can send us a secure message by following these steps.
Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.