Tips on how to request a cost basis update on chase.com

How to Request a Cost Basis Update on chase.com

Updating cost basis can be important for tax purposes and this video demonstrates how you can request them directly on chase.com. Include up to 10 cost basis lots (or individual purchases of shares) on a single request, and we’ll send you a secure message with updates. Processing times may vary depending on the complexity of the request.

1. Sign in to your Chase account, choose “Investments,” then “Summary”
2. Choose “Things you can do,” then “Services”
3. Choose “Provide Cost Basis”
4. Choose the account for which you’d like to request a cost basis update
5. Choose if you’d like to request up to or more than 40 cost basis updates; for more than 40 updates, send us a secure message; for fewer than 40, choose “Next” to continue
6. Enter the name or symbol of the security; choose the security
7. For each entry, provide the number of shares you purchased, the total purchase amount in dollars, and the date of purchase
8. You can add up to 10 cost basis updates on the same request; then, choose “Next”
9. Click “Edit” to choose another account or change your cost basis updates; otherwise, choose “Submit”
10. Download a copy for your records or add more cost basis updates; otherwise, choose “Done”; we’ll send you a secure message with updates, which you can find under the main menu