What is a mortgage payoff letter & how to request it

A payoff quote shows the remaining balance on your mortgage loan, which includes your outstanding principal balance, accrued interest, late charges/fees and any other amounts. You’ll need to request your free payoff quote as you think about paying off your mortgage. Your payoff amount will likely be different from the principal balance shown on your monthly statement or at chase.com because of the additional days of interest or other amounts included.

Request your free payoff quote in one of two convenient ways

• Sign in to chase.com/payoff and request a quote.
• Call our 24-hour automated service dedicated to payoff quotes at 1-877-505-2894.

You’ll choose your good-through date up to 30 days. Then you’ll choose to receive your quote by fax or mail.

Understand your good-through date

The good-through date is the day your payoff must be received to satisfy your remaining loan balance. A payoff received after this date may not pay off your loan in full. If you don’t pay off your mortgage by that date, you’ll need to request an updated quote.

Understand the payoff process for an FHA-insured loan

If you have an FHA loan that originated between August 2, 1985 and January 21, 2015, we’ll accept your payoff funds anytime. However, please ensure your payoff funds are received by the first business day of the month, otherwise an additional month’s interest will be charged per Federal FHA guidelines.

Authorization to release information to a third party

Sign in to chase.com and contact us through the Secure Message Center to provide authorization for a third party to obtain information on your account. You can also download the Authorization to Furnish and Release Information form (PDF) and mail or fax to the address listed on the form.